Approach > We Have a Great System
We Have a Great System, But...
Companies spend millions of dollars to purchase and implement their systems, sometimes with costly custom designs and applications. We have found that a great percentage of these systems are not utilized - that is, the functionalities of the system are not understood or fully used. This wastes the organization's resources, since the system could provide much more value (function) if the staff only knew the "ins and outs."
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