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FAQ > General Questions Regarding Our Services

FAQ: General Questions Regarding Our Services

We don't have the time, money or resources available to document everything; what do we do?

Our business is unique. How can someone from the outside deliver what we want?

We have procedures, they're out of date, and no one looks at them. Why is what you do any different?

We can't keep up with the change in our organization as it is, how can we keep all our required documentation aligned?

No one has time to stop what they're doing on their job - we have few resources available to work with you. Wouldn't we just be wasting our money?

How do we maintain our documentation once it's done and you "ride off into the sunset"?

We've got someone in-house who handles both training and documentation. Why should we need you?

We had one of the large consulting/accounting groups in here when we implemented and the training was less than satisfactory. How could you help us?

We don't want a documentation/knowledge solution which locks us into your organization. We want the flexibility to respond as change dictates a new direction. How do you respond?

The culture of our group is such that we don't need documentation, plus, we don't have the time to do it. Why should you be different?

How do you price your projects?

Who will you send out to perform the work?


Our business is unique. How can someone from the outside deliver what we want?