Links > Knowledge
Knowledge Transfer/ Knowledge Management
The subjects of Knowledge Transfer and Management cover a wide area.
the value of the knowledge transfer expert
- Ross Squire Vice-President, Knowledge Transfer International.
"Inspired by books like Hammer and Champy's Reengineering the
Corporation and Peter Senge's The Fifth Discipline, a new
conversation spread through the business community in the late
Process Domain: Skill & Knowledge Transfer
- Pearl Advisory Group. Training, coaching and monitoring.
"Description of the process:
The objective of this process is to create value for the "student"
receiving the skills and knowledge. They are the only customers of this
process. When "student" needs are met, this process makes an
important contribution to call centre performance:"...
- Knowledge Management World Online
- Online resources, buyer's guide and more.
- CIO Magazine.
"Unfortunately, there's no universal definition of knowledge management
(KM), just as there's no agreement as to what constitutes knowledge in the
first place. For this reason, it's best to think of KM in the broadest
context. Succinctly put, KM is the process through which organizations
generate value from their intellectual and knowledge-based assets. Most often,
generating value from such assets involves codifying what employees, partners
and customers know, and sharing that information among employees, departments
and even with other companies in an effort to devise best practices. It's
important to note that the definition says nothing about technology; while KM
is often facilitated by IT, technology by itself is not KM."
- Know What You
- CIO Magazine.
"All healthy organizations generate and use knowledge. As organizations
interact with their environments, they absorb information, turn it into
knowledge and take action based on it in combination with their experiences,
values and internal rules."...
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